Monitoring & data insights #

Being aware of recruitment and reward redemption are two initial metrics, followed by general engagement indicated by point collection by members. These key metrics and more are available in the "Manager App" or dashboard. Email alerts can also be set-up for key system events.

Customer admin #

Should manual intervention be needed, a range of options can be used from undoing a redemption, to removing/adding points and various adjustments to customer data (eg fix typos in a customer email address).

Communication toolkit #

The dashboard is equipped with communication features like email & sms, including a content creation tool and various automation tools. This can be a secret weapon to directly communicate with your customers, where social media posts have to be funded to reach your audience.

Rewards / rules change #

Most settings can be adjusted instantly via the dashboard and have support material and we are always available to to assist.

Advanced features #

There are several ‘advanced features’ available depending on specific challenges or business model adjustments you may make. We’ll alert these to you during initial set-up or as your business changes.